Betting should be entertainment – never a source of problems. Find responsible gambling tools, a self-assessment checklist, and full support information at 99 Bet.
Our Commitment: 99 Bet believes responsible gambling isn't just about rules – it's a genuine commitment to our users. On this page you'll find all the information and tools you need to stay within your limits and still enjoy the experience.
Responsible gambling means keeping betting as a form of entertainment – not a way to make money or a source of addiction. At 99 Bet, we want every user to make informed decisions, know their limits, and feel comfortable seeking help when needed.
Betting can be a fun activity when done with a plan. Placing a bet on a cricket or football match adds to the excitement of the game — many people enjoy it as an extra layer of fun while watching. But when betting becomes a way to chase losses or relieve stress, that's when problems begin.
A few core principles of responsible gambling at 99 Bet:
To every 99 Bet user — please keep these principles in mind. Play for the fun of it, but always stay within your limits.
Betting problems often creep up gradually – not all at once. Read the questions below and answer them honestly. If more than three answers are "yes", you should speak with our support team.
If three or more of your answers are "Yes" — don't ignore it. Seeking help is not a sign of weakness; it's the right step to take. Reach out to our support team: support@99bet.click
There are often early warning signs before a betting addiction takes hold. If you notice these in yourself or someone close to you, it's time to pay attention.
If you notice these signs, there's no need to panic. Start by using our responsible betting tools. If you need more support, reach out – we're ready to help.
99 Bet offers a range of tools that let you set and manage your own limits. Using these tools isn't a sign of weakness – it's what smart bettors do.
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once set, you won't be able to deposit beyond that amount within the chosen period. To increase the limit, a waiting period of 24–72 hours applies — this delay is intentional, so you can't raise your limit on impulse. Lowering your limit, however, takes effect immediately.
If you need a short break, you can set a cooling-off period ranging from 24 hours up to 30 days. During this time, you won't be able to log in, place bets, or make any deposits. It's a chance to step back and clear your head.
If you need a complete break for an extended period, you can opt for self-exclusion. Your account can be deactivated for 6 months, 1 year, or permanently. If you attempt to open a new account during a self-exclusion period, 99 Bet will detect and block it. The exclusion cannot be cancelled by you while it is active.
Beyond deposit limits, you can also set a maximum amount per single bet. This helps curb the urge to place large bets on impulse.
After a set period of time, the system will automatically remind you how long you've been betting and how much you've spent or won. Turning this on makes it easier to stay aware of your session.
To set up any of these tools, contact us via email or live chat. The support team will have it applied to your account within 30 minutes.
Being a responsible bettor takes building the right habits. Follow these tips to keep betting fun rather than frustrating.
99 Bet strictly prohibits anyone under 18 from using the platform. Date of birth is verified at registration and confirmed again during the KYC process.
For parents in households with children or teenagers, we ask:
If you suspect a minor has an account, contact us directly. We'll take immediate action.
If you feel you have a betting problem or are heading toward one, get help without delay. Seeking help isn't losing – it's the smartest move you can make.
Talk to us directly. Reach out via live chat or email us at support@99bet.click and we'll add limits to your account, set a cooling-off period, or arrange self-exclusion – whatever you need. No questions asked, no judgement.
Open up to the person closest to you. Talking to someone often lifts a great weight off your shoulders and helps you see the right path forward. The support of family is one of the most powerful resources when dealing with this kind of problem.
If you feel betting has become an addiction, it's worth speaking to a mental health professional. Several organizations in Bangladesh work on addiction prevention – you can approach them without any shame.
99 Bet Support: support@99bet.click | Live Chat: bottom-right corner of the site | Hours: 24/7
99 Bet's Responsible Betting Tools – on your terms, under your control.
The two questions visitors ask most on the Responsible Gaming page.